FAQs

What are the stone coasters like?

The handcrafted tumbled marble/travertine stone coasters are individually handcrafted and will not be perfect due to the nature of the natural stone, imported from Turkey & Italy. 

Coasters are 4" x 4" in size with cork applied on the back to protect furniture. The stone texture enhances the look and feel of the image and has various small holes and therefore no two are exactly alike.

Provide your logo, ideas or images and a personalized coaster will be created.
Contact me for a design consultation if you want something special created.
Or choose from the ready-to-buy 
collection.

Created with love in Canada.

How long does it take to customize my coasters?
To complete the custom coaster from start to finish is a 5-7 day process. Most personalized orders will be shipped in a week's time. If needed quicker, please indicate time needed and I will try to accommodate the best I can.

How do I purchase in bulk (orders over 10 coasters?)

To place orders over 10 coasters (either customized or ready-to-buy), please visit the contact me page with your order specifications. 

I want different images on my 2, 4 or 6 piece coaster set.

If you would like different images on your 2, 4 or 6 piece coaster set, please send me a message using the contact me page with your order specifications. You will send the different images through e-mail. 

How do I care for my coasters?
The natural stone coasters are not dishwasher safe and need wiping with a damp cloth after each use.

What is the return/exchange/cancellation policy?

No returns, exchanges or cancellations (if the coaster is in the process of creating) on the personalized coasters. Please contact me if you have any problems with your order and I will do my best to make it right.
Question still not answered?
Visit the contact page to have your unique questions answered.